Look for a dealer with the Trusted Dealer designation.
Trusted Dealers adhere to a strict list of important customer centered policies that address common complaints about the car buying process. The Trusted Dealer designation gives you peace of mind, by making sure you’re buying from a dealer who has these policies as listed below:
Price Protection Guarantee– A price protection policy will protect consumers to make sure they’re getting the lowest possible price. If in the time between when the customer agrees to purchase the vehicle (and has a signed purchase order) and the time they pick up the vehicle, the manufacturer lowers the price or payment in a national promotion, the dealer will lower the price of that vehicle accordingly. Must be the same year, make and model. Learn more about Price Protection Policies here.
Buy Back Guarantee-The dealer guarantees to buy your car back at anytime at full market value, assuming it’s been properly maintained, and hasn’t been in a major accident, Typically there are time limitations of ten years and a mileage cap at 150,000 miles. Learn more about Buy Back Guarantees here.
Truth in Advertising-The dealer guarantees that the advertised price is the real price that you can buy that car for, with no additional money down, and that they will only advertise vehicles that are in stock or can readily be gotten from an extended dealer network (this is usually defined as a group of dealers that the selling dealer has a good relationship with and does dealer swaps with). If it is a vehicle that has to be ordered, that will be stated in the ad. Prices advertised do not including tax, title, registration or dealer document fees. Learn more about Truth in Advertising here.
Closed End Leases-This is an important point, and means that at the end of the lease, the terms are fixed, and there’s no potential shortfall the consumer has to pay (assuming the condition and mileage are within contracted terms). This differs from an open-end lease, where there could be many thousands of dollars due at the end if the vehicle is not worth what the estimated value was set at when the lease began. With a closed-end lease, there is no liability for lower estimated value, a potential savings of thousands of dollars. Learn more about closed-end leases here.
Clear Title Guarantee-When you purchase your new or pre-owned car from a Trusted Dealer, you’ll never have to worry that your car has had flood damage, frame damage, or has a branded or salvage or rebuilt. There are many risks associated with purchasing a car without a clear title, learn more here.